The Frolick service (the frolick.ru website, the app.frolick.ru application and related subdomains) is owned and operated by an individual registered under the Russian "professional income tax" regime (self-employed):
Name: Ulyana Vladimirovna Stepanova
Taxpayer ID (INN): 544052568288
Status: professional income tax payer (Russian Federal Law No. 422-FZ of 27 November 2018). Not registered as a sole proprietor, so there is no OGRNIP registration number; not a VAT payer.
Location: Russian Federation.
Email address for requests, claims and legally significant messages, including right holders' notices under Article 15.7 of Russian Federal Law No. 149-FZ "On information, information technologies and information protection": support@frolick.ru
Reports about user materials and infringements: the Compliance page
Personal-data requests: the same channels, marked "Personal data". We reply within 10 business days (extendable by no more than 5 business days with a reasoned notice). The procedure is described in the Personal Data Processing Policy.
Claims are answered within 10 calendar days of receipt, unless the law sets a different period for a particular claim.For users in the European Union, support@frolick.ru is the single point of contact for recipients of the service and for the authorities of EU Member States within the meaning of Articles 11 and 12 of Regulation (EU) 2022/2065 (the Digital Services Act). Languages: Russian and English.
Documents
Every document governing use of the service is published under Legal information. The Russian text is authoritative; translations into other languages are provided for convenience.