These Rules apply to all promotions, contests, giveaways and tournaments (a "Promotion") run by the operator of the Frolick service (the "Organiser"; details on the About the operator page), unless special terms are published for a particular Promotion. Special terms take precedence over these Rules.
Promotions are run to promote the Service. Participation is free and requires no purchase; the prize fund is provided solely by the Organiser. A Promotion is not a lottery or gambling and involves no risk.
Prize — the winner's award: a paid plan or its extension, additional quotas, a promo code, merchandise or anything else stated in the Promotion terms.
Before each Promotion starts, the Organiser publishes its terms, stating: the dates; how to participate and who may participate; the task and requirements for entries (for contests); the criteria and procedure for choosing winners; the number, description and value of prizes; when, where and how prizes are received; and how and when results are announced.
The Organiser may engage third parties to run a Promotion and deliver prizes. The Organiser may end a Promotion early or change its terms only by announcing this on the Promotion page; changes do not worsen the position of participants who have already met the participation conditions, unless the law requires otherwise.
2. Participation
A participant must be an individual aged 18 or over with an account in the Service. Where the Promotion terms allow it, a minor aged 14 or over may take part with the written consent of a legal guardian. The Organiser, persons engaged to run the Promotion and their family members may not participate.
Participation is voluntary. By performing the actions stated in the Promotion terms the participant confirms having read and accepted these Rules and the Promotion terms, and that the details provided are accurate.
Unless the Promotion terms say otherwise, each participant may take part once; creating several accounts to participate is prohibited.
The participant's own costs (internet access, devices, etc.) are not reimbursed.
3. Entries
Where a Promotion involves creating materials (games, lessons, boards, texts, images — an "Entry"), the Entry must:
be created by the participant and not infringe third-party rights;
match the task and requirements of the Promotion;
comply with the law and the Terms of Service, and contain no abuse, discrimination, pornography, glorification of violence or other prohibited information;
where AI tools are used, follow the AI content labelling rules, unless the Promotion terms prohibit such use.
Entries that do not meet the requirements are not admitted. If a breach is found after the results are announced, the Organiser may annul the result and demand the prize back.
By submitting an Entry the participant grants the Organiser a royalty-free, non-exclusive licence to reproduce it and make it available to the public for running and publicising the Promotion — in the Service, on the Organiser's social media and in mailings, credited with the author's username — worldwide, for the duration of the Promotion and three years after it ends. All other rights remain with the participant unless the Promotion terms say otherwise.
4. Winners and prizes
Winners are determined by the criteria in the Promotion terms: a vote, expert assessment, game results or random selection (for giveaways). Decisions on creative criteria are made by the Organiser or by the jury named in the Promotion terms; this does not limit the participant's statutory rights.
Results are published on the Promotion page and/or in the Service within the period stated in the Promotion terms. Winners are notified by email or in the Service.
A winner must confirm acceptance of the prize within 20 calendar days of notification. To deliver a physical prize the Organiser requests the details needed for delivery (name, address, phone). Failure to provide them in time is treated as declining the prize.
Digital prizes (plans, quotas, promo codes) are credited to the winner's account automatically or within 5 business days of confirmation.
Prizes are not exchanged for cash unless the Promotion terms provide otherwise. Once a physical prize is handed to the delivery service, the risk of its loss or damage passes to the winner, unless the law provides otherwise.
Prize images on the Promotion page are illustrative; the prize's characteristics are stated in the Promotion terms.
5. Taxes
Under Russian tax law, prizes received in contests, games and other events held for advertising purposes are exempt from personal income tax up to RUB 4,000 per calendar year (Article 217(28) of the Russian Tax Code). The excess is taxed at 35% for Russian tax residents (Article 224(2)).
The Organiser is an individual not registered as a sole proprietor and is not a tax agent (Article 226(1)). The Organiser therefore does not withhold tax; a winner who receives prizes worth more than RUB 4,000 in a year declares the income and pays the tax personally under Article 228. The Organiser tells the winner the prize value in writing or electronically.
Winners who are not Russian tax residents determine their tax obligations under Russian law and the law of their country of residence.
6. Personal data
Participants' data (username, email address and, for winners, the details needed to deliver the prize) is processed to run the Promotion, determine winners, deliver prizes and comply with the law. The legal basis is the participation contract concluded on these Rules (Article 6(1)(5) of Russian Federal Law No. 152-FZ; for participants in the EU/EEA, Article 6(1)(b) GDPR). See the Personal Data Processing Policy.
Published results contain the username in the Service. A winner's first or last name or image is published only with their separate consent to the processing of personal data made publicly available.
Participants' data is kept for the duration of the Promotion and one year after it ends; delivery details are kept until the prize is delivered and the period for claims about it has expired, and are then destroyed.
7. Final provisions
The Organiser may amend these Rules. Amendments do not apply to Promotions that started before they were published, unless the law requires otherwise.
Claims about Promotions are answered within 10 calendar days of receipt. Disputes are resolved in court under the jurisdiction rules of Russian law, without prejudice to the mandatory consumer protection rules of the participant's country of residence.
Questions about Promotions: support@frolick.ru or the Contact page.